Note: It's important to get a transponder from the agency that operates the tolled bridge, lane or road you'll use most because each tolling agency has its own rules and minimum requirements. The Toll Roads’ FasTrak accountholders and FasTrak accountholders from other tolling agencies do not receive an automatic $1 discount at The Toll Roads’ tolling location. The $40 is calculated using the base toll rate (excluding discounts earned during the previous statement period). Experience a smoother screening process no need to remove shoes, belts, 3-1-1 liquids, laptops, or light jackets.
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Starting July 1, 2019, drivers with prepaid FasTrak accounts with The Toll Roads who spend $40 in tolls on The Toll Roads (State Routes 73, 133, 241 and 261) during a statement period receive $1 off every toll accumulated on The Toll Roads the following statement period.
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How does the frequent driver discount work? The Toll Roads have introduced a new discount program for prepaid FasTrak accounts.
Tolled facilities in Hampton Roads also don't have electronic signs that alert drivers to an E-ZPass problem.Every tolled bridge, lane and road in California Those inactive transponders, which cost the state $7 for the standard and $17 for the Flex HOV model, could be refurbished cheaper for new customers, the state says. Typically, VDOT notifies between 7,000 and 8,000 account holders a month by email or mail that their accounts have shown no activity in the past 12 months.Īt least two affected customers said they could not find any email or account communication about their suspensions, though others say they have been notified. More than 862,000 E-ZPass accounts were set up in Virginia in 2014, a number that has surely grown with more toll facilities in the state. If an inactive account that still has funds is closed, the amount will be refunded by check or credited back to an account. "We are required to monitor and actively manage account activity, as inactive accounts continue to require resources that could drive up costs for users." "We're always looking for ways to streamline services and years ago noted the rising number of inactive accounts due to regular customer turnover from moving or changing commutes," VDOT and E-ZPass spokesperson Lindsay LeGrand said. Many other states, including Pennsylvania, say they can terminate an account at any time but won't cancel or suspend one unless there is a negative balance.Īll states say they could suspend an account for nonpayment or for violating the user agreement. North Carolina deducts $1 a month after a year of inactivity. Ohio deducts 75 cents a month for inactive accounts. Maryland says it can close an account at any time, including for inactivity, but doesn't list a time period.
The account must be funded and the vehicle. New Hampshire is the only other state to deactivate an account for inactivity – it contacts drivers after a year of no tolls and deactivates after 18 months if it doesn't hear from the pass holder. For the lowest toll rate you must have an E-ZPass account with a registered transponder installed in the vehicle. Education efforts haven't always gone smoothly and have left many confused. They can be used in any state and in any toll facility, such as Elizabeth River Crossing's Midtown Tunnel or VDOT's I-64 HOT lanes, to pay a charge.Įlectronic tolling started in Virginia in 1996 as a pay option in addition to cash, but in recent years, many facilities have gone to electronic tolling only. E-ZPasses are the small transponders attached to your windshield that are sold by the Virginia Department of Transportation.